Privacy Policy

At Jaipur Carpet Studio, we respect your privacy and are committed to protecting your personal data with the same care and dedication we put into weaving our luxury rugs. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or commission a bespoke masterpiece.

1. Information We Collect

To provide you with a highly personalized "Request a Quote" and custom design experience, we may collect the following types of information:

• Contact Information: Your name, email address, phone/WhatsApp number, and global shipping address.
• Project & Design Details: Information regarding your interior space, including dimensions, color preferences, and photographs of your rooms that you may share with our design team for styling advice.
• Usage Data: Anonymous data regarding your browsing behavior on our website (such as pages visited, time spent, and device type) to help us improve your digital experience.

2. How We Use Your Information

We use the data we collect exclusively to enhance your experience with Jaipur Carpet Studio. Specifically, your information is used to:

• Generate accurate, personalized quotes for our standard and bespoke rugs.
• Process your orders and communicate with you regarding loom updates and shipping timelines.
• Provide tailored interior styling advice based on the space details you share.
• Securely arrange global freight and white-glove delivery to your doorstep.

3. Data Protection & Confidentiality

We understand the importance of discretion. We do not sell, rent, or trade your personal information to any third parties for marketing purposes. Your data is stored on secure, encrypted servers. The photographs of your private spaces and your bespoke design choices are kept strictly confidential between you and our master artisans.

4. Third-Party Service Providers

We only share necessary information with trusted third-party partners who assist us in operating our studio. This includes:

• Logistics Partners: International courier services (like FedEx or DHL) who require your address and phone number for delivery.
• Secure Payment Gateways: We use bank-grade encrypted payment processors to handle your transactions safely. We do not store your credit card or bank details on our servers.

5. Cookies and Tracking Technologies

Our website uses cookies—small data files stored on your device—to ensure the site functions smoothly, remember your preferences, and help us analyze web traffic. You can choose to accept or decline cookies through your browser settings, though declining may prevent you from taking full advantage of the website.

6. Your Rights Regarding Your Data

You have full control over your personal information. At any time, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data from our systems (subject to legal and accounting obligations).

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our studio's practices. Any updates will be posted on this page with a revised "Last Updated" date.

8. Contact Our Privacy Team

If you have any questions, concerns, or requests regarding your privacy or how we handle your data, please contact our team directly:

Email: privacy@jaipurcarpetstudio.com
Studio Location: Jaipur, Rajasthan, India